Your information
Privacy, from
the first message.
Start with a summary. We explain the necessary documents, recipients and handling before you share sensitive files.
Who is responsible?
China Notary Help is a service of 15644178 CANADA INC., based in Toronto, Canada. The company is your contact for inquiries, service arrangements and privacy requests concerning the handling we arrange. Contact us at +1 647 580 8988 or on WhatsApp; say that your request concerns privacy.
Your first inquiry.
Your preferred name, China cities and approximate residence dates, requested document, receiving country or authority, and any deadline help us assess the available route and respond. Please omit passport numbers, identity scans, photos, police records and payment-card details from your first message.
The website form prepares a message in your browser. It does not submit the answers to a website database or save them in browser storage. You can review, copy or download your draft. This website has no document-upload facility.
When you choose WhatsApp.
“Continue on WhatsApp” opens a WhatsApp link containing the message you reviewed. WhatsApp receives that link and operates under its own privacy terms. You decide whether to send the message to our business. A direct chat link opens the conversation without a prefilled case summary. Messages or files you choose to send are handled through that channel and any applicable device or backup settings.
Documents for an agreed case.
A case may require relevant passport pages, China visa or residence records, authorization forms, application records, a police certificate or an identity-verification photo. We request the specific material needed for the confirmed route, explain its purpose, and agree a document channel before collection.
A photo holding a passport is not required for every application. Where an office requires one, we identify the requesting office, purpose, instructions and recipients first. We do not request identity photos for advertising. Read Your documents for how to question a request or ask about an accepted alternative.
Who may receive information, and where?
The agreed work may involve our case coordinators in Canada or China, authorized local representatives, Chinese authorities and notarial offices. Selected document-storage, communication and delivery providers may also handle information needed for their role. A carrier normally needs delivery details; it does not need unrelated identity files.
Before sensitive collection, the case notice identifies the relevant representatives and offices, provider arrangements, processing and storage locations, access and retention terms. We limit the information shared to what each recipient needs for the agreed work and require appropriate handling arrangements from contracted representatives.
Information processed abroad is subject to local law, which may permit access by local courts or authorities. Issuing authorities and notarial offices may retain submissions under their own requirements. Their official records are separate from the working copies under our control.
Your authorization and choices.
We explain the required and optional material, purposes, recipients and relevant consequences before asking for the appropriate authorization. A representative’s authority to lodge an application is also confirmed for the specific route. A new purpose or additional material requires an explanation and any further authorization needed.
You may decline optional material or ask to withdraw authorization for future handling, subject to applicable limits. Declining a required item may prevent that route. Withdrawal cannot automatically erase information already lawfully submitted to an authority. Service information is not used for promotional messages without a separate appropriate basis.
Access, protection and retention.
Sensitive files need restricted access and a defined handling process. Wait for a case-specific request and agreed channel; verify unexpected requests using our published number. No channel removes every risk, including risks at devices, backups or recipients.
The case handling notice must set the retention period or criteria before identity files are collected. Working document copies, identity photos, service agreements and accounting or legally required records may have different schedules. We remove working copies when no longer needed under the applicable schedule, subject to necessary legal holds. Copies kept by authorities follow their own rules.
Privacy requests and concerns.
Contact us to ask about access, correction, withdrawal, retention or a suspected disclosure. We may need proportionate verification before releasing or changing a record. Please start with your case reference and request, without sending another passport copy. We will explain any applicable limits or information needed to respond.
Website delivery and analytics.
This website includes no advertising pixels, analytics scripts, tracking cookies or external font requests. Cloudflare hosts and delivers this website and may process ordinary request information, including an IP address, browser information and the requested page, to operate and secure the service. Security-related cookies may be used where needed to protect access. Separate services you choose to open, such as WhatsApp, apply their own terms.
Last updated October 13, 2026. Case-specific recipients, document channels and retention arrangements are explained before sensitive files are requested.