1. Reconstruct the stay
Write down cities, addresses, approximate dates, passport changes and visa or residence-permit types. Distinguish travel visits from the periods when you lived in China. If several cities are involved, do not assume the last office will certify every earlier period.
2. Confirm what the recipient wants
Ask the immigration authority, employer or other recipient which period, certificate type, language and authentication it requires. Remove personal identifiers from its instructions before sharing them for the initial assessment. Flag the deadline and whether originals will be required.
3. Check the local route
We identify the responsible Exit-Entry department and, where needed, a suitable notarial office. The published national rules allow a representative, but the actual overseas authorization and handling of originals must be checked locally. Online self-service and delegated filing may be different channels.
5. Share only the requested evidence
After the route is agreed, we send a case-specific request identifying the necessary pages, purpose, recipients and channel. Some offices may ask for a live check or a photo holding an identity document or authorization. The exact requirement must come from the office handling your case.
This site has no document-upload function. Verify unexpected requests using +1 647 580 8988 before sending files. Do not post passport scans or identity photos in public comments or community threads.
6. Review coverage and arrange delivery
Before final delivery, check the name, passport connection, period covered, translation and any agreed authentication. An electronic preview may be enough to spot errors but may not replace paper originals for submission. Agree the shipping address, recipient and courier cost separately.
If a record or period cannot be documented
Tell us about missing records early. We can check what evidence or alternative procedure the local office accepts. An agency cannot guarantee that the authority will issue a certificate or that another organization will accept a substitute. Where the recipient has a process for explaining unavailable records, follow its current instructions.
Get help with your documents.
Tell us where you lived, approximately when, and who needs the document. We’ll assess the local route, explain what you need to prepare and confirm the proposed scope and fee before you decide to proceed.
Get help with my documentsNo passport scans or identity photos are needed for your first question.